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Find answers to common questions and learn how to use the platform effectively

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Getting Started

Learn how to set up your account and navigate the dashboard.

User Management

Manage user roles, permissions, and access control settings.

Customization

Adjust settings, themes, and preferences to personalize your experience.

Integrations

Connect with third-party services and APIs to extend functionality.

Troubleshooting

Find solutions to common issues and errors encountered in the system.

Billing & Subscription

Understand pricing plans, payment methods, and subscription management.

Security & Privacy

Learn about security best practices and how your data is protected.

Reports & Analytics

Generate and analyze reports to track system performance and insights.

Frequently Asked Questions

Find answers to common questions about system features, settings, and troubleshooting.

Control

User Management queries

How do I add a new user?

Go to the 'User Management' section, click 'Add User', fill in the required details, and submit.

How can I change a user's role?

Navigate to 'User Management', select the user, click 'Edit', and update their role before saving.

Can I deactivate a user instead of deleting them?

Yes, you can disable a user account by setting their status to 'Inactive' in the user settings.

How do I reset a user's password?

Admins can reset passwords by selecting the user in 'User Management' and clicking 'Reset Password'. An email will be sent to the user.

Platform

System related queries

Where can I update the system settings?

Navigate to the 'Settings' section in the admin panel to configure system preferences, security options, and more.

How do I enable or disable maintenance mode?

Go to 'Settings' > 'System Configuration' and toggle the maintenance mode option to enable or disable it.

Can I change the default timezone for the system?

Yes, you can update the system timezone in 'Settings' under 'General Preferences'.

How do I configure email notifications?

Navigate to 'Settings' > 'Email Configuration' to set up SMTP settings and customize notification templates.